Your complete satisfaction is our goal. Should you need to return an item, simply follow these steps:Please email customercare@directbuymedical.com regarding the product you are looking to return. Customer Care will respond to your email within one business day with the Required Return Authorization Number and a Return To: address.
All merchandise returns are subject to inspection. Any merchandise unsuitable for resale will not be accepted. All Shipping Fees for items to be returned is the responsibility of the customer. We will replace or repair defective items based on manufacturer’s policy.