We are committed to establishing strong and lasting relationships with our customers. Our goal is to provide personalized care so our customers can select the best medical supplies for their specific healthcare needs at discount prices. If you have any questions or require assistance in placing your order, please contact our Customer Care Depart at 1-800-860-8612 or customercare@directbuymedical.com Most orders are delivered in 2-3 Business Days via FedEx Ground. Orders placed by 3:00PM Local Time will ship same day.